Privacy Policy
Chocolate Gems collects information for orders through a secure site. The information is used to process the order and is not shared with anyone. If you have questions please email us at

Shipping Policy
Chocolate Gems ships packages via Priority Mail* with recipient signature required. We ship in an insulated box to ensure the safe arrival of your chocolates. We normally ship Monday-Thursday, unless special arrangements are made. *Because chocolates can melt, we only offer Express Mail shipping during the warmer months.

Return Policy
We take pride in the chocolates we make by hand.
If for any reason you are not completely satisfied with your order contact us at 828-669-9105.